Partner with ICGSM Academy.
All year round.

ICGSM Academy Partnerships are valid for the 2027 calendar year.

For partnerships registered before 1 January 2027, partnership benefits become effective on 1 January 2027.

However, to recognize early commitments, the partner’s company logo may be published on the ICGSM Academy website as soon as the partnership registration and payment have been confirmed.

For partnerships registered on or after 1 January 2027, benefits become effective from the date of confirmed registration.

In all cases, partnership benefits expire on 31 December 2027, regardless of the registration date.

Content already published during the partnership period, including recorded Technical Spotlight webinars, may remain available on the ICGSM Academy website after 31 December 2027 at the organizers’ discretion, without any obligation to maintain its availability beyond that date.

All cancellation requests must be submitted in writing.

For partnerships registered before 1 January 2027, cancellation requests received by 31 December 2026 are eligible for an 80% refund of the amount paid, with the remaining 20% retained as an administrative cancellation fee. Any company logo already published will be removed following cancellation.

Once partnership benefits become effective, the partnership fee is non-refundable in the event of voluntary cancellation.

Accordingly, no refunds will be granted for voluntary cancellations from 1 January 2027 onwards for partnerships already active, or from the registration date for partnerships registered during 2027.

Registration deadlines for each ICGSM 2027 edition are published on the ICGSM Academy website.

Registration for each edition closes one calendar month before its scheduled starting date, or earlier if venue capacity or exhibition space availability is exhausted.

Partnership packages including a specific ICGSM edition must be confirmed and paid for before the applicable registration deadline.

Once registration for an edition closes, packages including that edition will no longer be available. Consequently, the 2-Edition Package may become unavailable even if registration remains open for the other edition.

All registrations, complimentary delegate places and exhibition booths remain subject to availability and written confirmation by the organizers.

For Platinum, Gold and Silver Partnerships, complimentary delegate registrations and exhibition space, where applicable, are included as part of the overall partnership package.

No refunds will be issued for non-attendance at an included ICGSM edition or for unused delegate registrations or exhibition space.

However, delegate substitutions within the same company are permitted, subject to prior written notification and confirmation by the organizers.

Any request to change the selected ICGSM edition is subject to availability, applicable registration deadlines and written approval by the organizers.

All Academy partnership benefits, including Partner Spotlights and Technical Spotlights, must be used within the partnership validity period.

Partners are responsible for providing the necessary materials, technical content and information, and for cooperating with the organizers to schedule the relevant activities within the agreed deadlines.

Benefits not used by 31 December 2027 due to the partner’s failure to provide the required materials, meet agreed deadlines or arrange participation will expire without refund, credit or transfer to the following year.

This provision does not apply where a confirmed benefit cannot be delivered due to circumstances attributable to the organizers.

The organizers reserve the right to postpone, reschedule, relocate or cancel an ICGSM edition where reasonably necessary, including due to circumstances beyond their reasonable control.

In the event of cancellation of an ICGSM 2027 edition, or a material change to its dates or location that prevents a partner from reasonably benefiting from the confirmed event participation, the following options will apply:

• Transfer to a Future Event: The organizers may offer the opportunity to transfer the affected event-related benefits to a comparable future ICGSM event (e.g., ICGSM 2028), subject to availability and mutual written agreement.
• Proportional Refund: If a suitable transfer is not available or is not mutually agreed upon, the partner will be entitled to a proportional refund corresponding to the allocated value of the affected event-related benefits that cannot be provided, based on a reasonable and documented valuation within the selected partnership package.

Where an edition is rescheduled or relocated and the confirmed benefits can still be provided, the organizers will communicate the revised arrangements to the affected partners.

The remaining ICGSM Academy partnership benefits will continue to be provided until 31 December 2027 and will not be affected by the cancellation or modification of an individual ICGSM edition.

If any other material Academy partnership benefit cannot be delivered by the organizers, an appropriate alternative or proportional refund for the undelivered benefit will be offered.

The organizers shall not be held responsible for delays, changes or cancellations resulting from circumstances beyond their reasonable control, including but not limited to natural disasters, extreme weather conditions, public health emergencies, government restrictions, strikes, civil disturbances or other events of force majeure.

Where such circumstances prevent the delivery of confirmed ICGSM event-related benefits, the provisions of Section 5 regarding alternative participation or proportional refunds will apply.

Travel, accommodation, transportation, exhibition stand shipping, customs charges and any other expenses incurred independently by partners or their delegates are not included in the partnership fee.

To the extent permitted by applicable law, the organizers shall not be liable for such third-party expenses or other indirect or consequential losses arising from event cancellations, postponements or changes.

Approved refunds will be processed through the original payment method, wherever possible.

All refunds and transfers are subject to written confirmation by the organizers.

These Terms & Conditions shall be governed by and interpreted in accordance with Italian law.

Any dispute arising from or in connection with ICGSM Academy Partnerships shall be subject to the exclusive jurisdiction of the competent courts of Rome, Italy, to the extent permitted by applicable law.